Refund policy

At Gone Floridian, every item is printed and made to order just for you. Because our products are custom made, we are unable to accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Please review sizing details on each product page carefully before ordering.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or is not what you ordered, we will make it right at no cost to you. Contact us within 14 days of delivery at support@gonefloridian.com with your order number and a clear photo of the issue. Once verified, we will send a free replacement or issue a refund.

Order changes and cancellations

Because items enter production quickly, we can only modify or cancel an order within 12 hours of purchase. Email support@gonefloridian.com as soon as possible and we will help where we can.

If you have any questions about your order, reach out to us at support@gonefloridian.com and our team will be happy to help.